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CALACO · SERVICES FOR EVERYDAY LIFE

Support through a clear process.

Principles that help customers and providers understand each other throughout a job.

Information before decisions

Review profiles, scope and costs before confirming. Any additional cost should be discussed and agreed.

Keep job and payment records

Track status in your account and retain conversations. A transfer screenshot alone does not confirm payment.

Warranty follows agreed terms

Warranty conditions depend on the service and recorded agreement. Submit a description, photos and booking details for review.

A way to resolve concerns

Discuss the issue with the provider first. If it remains unresolved, share the information with support. Each case is reviewed based on its records.

Contact and support